• FAQ
• Installation and Training
• HelpDesk
• Online Monitoring
• Instructional Design
• Program Marketing, Management & Outreach
• Custom Server Branding






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Deep Customer and Technical Support

Vemics is committed to long-term customer relationships and dedicated to providing outsourced online learning and collaboration solutions that enable customers to focus on their core businesses. We provide comprehensive support for both off-the-shelf and custom solutions.

Installation and Training: Vemics makes it easy to get up and running. We stay with you until you are comfortable with our LiveAccess technology as well as any other component of your solution configuration.

HelpDesk: The Vemics HelpDesk is available online or by phone from 7:30 am to 7:30 pm (ET) and is available 24/7 for eMail support.

Online Monitoring: Vemics provides online assistance and monitoring for learning or collaboration sessions at competitive support rates. Online monitoring is included in all events and event programs.

Instructional Design: Vemics will provide complete Instructional Design services for learning or collaboration sessions at competitive rates. Instructional Design is included in all events and event programs. We are always happy to provide all customers with helpful tips upon request.

Marketing, Management & Outreach: Marketing, Management & Outreach services are included in all events and event programs.

Custom Server Branding: Custom server branding is available for LiveAccess Premier customers. Fees are available on request.